Room and package questions answered, and bookings passed to your team.
Hotels, resorts, homestays and travel agencies answer the same questions in every enquiry: availability, rates, what is included, how to reach, and what to do nearby. Globuzz builds an assistant that answers them from your own information and passes each booking request to your team.
What work repeats every day for hotels and travel businesses?
In most businesses like yours, the same jobs fill the day:
- Answering room, package and availability questions.
- Sharing directions, check-in rules and inclusions.
- Following up quotes for groups, weddings and corporate stays.
- Replying to reviews on Google and travel sites.
- Posting the property and experiences on social media.
Where can Globuzz help hotels and travel businesses?
These are the solutions that fit this kind of work. Each one is scoped after an AI Audit.
- AI Lead Reply: answers enquiries and collects booking details for your team.
- AI Support Assistant: answers guests’ practical questions before and during the stay.
- Google Business Profile: correct details, photos and review replies.
- Social media marketing: content that shows the property and the experience.
What is a good first project for hotels and travel businesses?
An assistant that answers room and package questions and passes bookings to your team.
The assistant collects dates, guests and needs, and your team confirms the booking, so rates and availability stay under your control.
What stays with your team?
- Confirming bookings, rates and special prices.
- Cancellations and refunds.
- Guest complaints and special requests.
Questions from hotels and travel businesses
Can the assistant confirm bookings?
It collects the booking details and passes them to your team to confirm, unless it is connected to a booking system you trust it to use.
Can it share rates?
It can share published rates you approve. Special and group rates stay with your team.
Can it answer guests during their stay?
Yes, for practical questions such as Wi-Fi, timings and directions, from the information you provide.
Tell us what guests ask before they book.
Last updated: 15 October 2026