AI agents that do the steps, while your people make the calls.
An AI agent is an AI system that carries out a task in several steps on its own: it reads, looks things up, fills in your tools and prepares the next action. Globuzz builds agents for well-defined business tasks, gives each one clear limits, and puts a person’s approval in front of anything that carries risk.
What is AI agents?
A chat assistant answers one question. An agent works through a job: for example, it takes a new enquiry, looks the company up, scores it, adds it to the CRM and drafts the first reply for your approval. Globuzz runs its own business with agents like these, so we design them with the same rules we use ourselves.
Who is AI agents for?
- Teams with multi-step routines that follow the same pattern each time.
- Businesses that want research, data entry and first drafts done before a person looks.
- Owners who want AI to prepare work, not to act without a check.
What can an AI agent do?
- Research a lead or company and write a short brief.
- Read incoming emails or forms, sort them and route them to the right person.
- Fill in CRMs, sheets and project tools from messages and documents.
- Prepare follow-ups, reminders and reports for approval.
- Check work against a checklist and flag what is missing.
What stays with your people?
Every agent has limits written down before it is built:
- Approving anything sent to a customer, anything that moves money, and any change to live records that matters.
- Deciding what the agent is allowed to touch.
- Reviewing its log of what it did.
How is AI agents set up?
It runs in the same five stages as every Globuzz AI project. Nothing goes live without your written sign-off.
- Audit: we map the workflow and agree the number we will measure.
- Design: we write down what the AI does, what it must never do, and when it hands over to a person.
- Build: we build in a test copy, never on your live system first.
- Test: we run real examples, log the errors and fix them.
- Go live: you approve the switch-on, we train your team and stay on for support.
What do we need from you?
- The task, step by step, as your team does it today.
- Access to the tools the agent needs, with the narrowest permissions that work.
- A person who approves its work at first and reviews its log.
Questions about AI agents
What is an AI agent?
An AI agent is an AI system that carries out a task in several steps, such as reading, looking things up, updating tools and preparing an action, rather than answering a single question.
Can an AI agent act on its own?
Only within limits you set. Globuzz builds agents that prepare work and ask for approval before anything risky, such as sending to a customer or changing money-related records.
How is an agent different from automation?
Automation follows fixed rules. An agent can read and decide between options within its limits, which suits tasks with messy inputs such as emails and documents.
Tell us the routine your team repeats step by step.
Last updated: 15 October 2026