Appointments booked and reminded, without tying up your front desk.
Clinics and hospitals answer the same calls and messages all day: timings, doctors, fees, location, preparation and appointment changes. Globuzz builds an assistant that books and reminds appointments and answers these questions from your own rules, and hands every medical question to your staff.
What work repeats every day for clinics and hospitals?
In most businesses like yours, the same jobs fill the day:
- Booking, moving and cancelling appointments.
- Reminders the day before and on the day.
- Questions about timings, doctors, location and parking.
- Preparation instructions before a test or procedure.
- Follow-up messages after a visit.
Where can Globuzz help clinics and hospitals?
These are the solutions that fit this kind of work. Each one is scoped after an AI Audit.
- Booking and reminder assistant: built on AI Lead Reply: books appointments by your rules and sends reminders.
- AI Support Assistant: answers non-medical patient questions from your approved information.
- Google Business Profile: correct details, photos and review replies for local search.
- AI search visibility (GEO): help AI assistants describe your clinic correctly.
What is a good first project for clinics and hospitals?
Booking and reminders on one channel, using your existing appointment rules.
Starting on one channel, usually WhatsApp, with your existing appointment rules keeps the front desk in control while the assistant takes the routine messages.
What stays with your team?
- Every medical question, diagnosis and treatment decision.
- Emergencies: the assistant gives your emergency number and stops.
- Fees, discounts and insurance questions, unless you approve fixed answers.
Questions from clinics and hospitals
Will the assistant give medical advice?
No. It handles bookings, reminders and practical questions only. Any medical question is passed to your clinic staff.
Is patient data safe?
Globuzz signs a data-handling agreement before getting access, collects only what booking needs, and uses only tools you approve. Check your obligations under the DPDP Act with your lawyer.
Can it work with our appointment software?
Often yes, depending on the software. If it cannot connect, the assistant can collect the request and pass it to the front desk.
Tell us how your appointments are booked today.
Last updated: 15 October 2026