puceCOURSES:

 

BASIC COURSE OF ENGLISH GRAMMER

Describing the people
    It enables the students to describe the people in terms of        profession, quality and age using noun and adjective.
Asking questions and answering them
      It aims at improving students questioning and answering ability      using yes/no questions answer method.
Time adn weather expressions
    It guides the students how to enquire or express time and weather using "it".
Countable or Uncountable noun
                use the words like much,many,less and few correctly and effectively.
Taking about the existence
Speak of the existence of somebody or something using 'there'.
How to tell your daily routine
Take the people through your daily activities using simple present tense.
What did you do tomorrow ?
    Speak your planning about future using simple future tense.
What are you doing at present ?
    It helps you say what your are doing presently,at the moment,these days,now,now-a-days etc. using present continuous tense.
Using when and while
    Learn to use 'when' and 'while effetively in your speech with the help of past continuous tense.
Already, Just, Yet
    Learn how to express the effect of history on the present and the effect of yesterday on today.
Giving an order,instruction or advice
    Be a good master,definitive trainer and wise elder.
Making request adn Asking for permission
Learn etiquettes and be a civilized person using could you pleasee... would you please... Shall I/We....May I...
In/At/On-prepositions of time
    Study the use of these prepositions to maintain records.
Modal verbs-'Can' and 'be able to'
    Study these words to show how able you are to reach your goal.
Modal verbs-'must' and 'have to'
    Learn how to differentiate between necessity and duty.
Plural forms
    Plural forms 'mice' is for mouse but not 'hice' for house.Learn how to form the plural of the singular.

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FOUNDATATION COURSE IN COMMUNICATION SKILLS

Communication Theory
Language Skills
Coporate Skills
Personality Training

LANGUAGE ENHANCEMENT PROFICIENCY

Playing With Words(Sentence Formation)
Be a Pro In Nouns(Pronouns)
Count your Actions(Verbs)
Helping Hand(Auxillaries)
Prep Your Positions(Prepositions)
Gift a Present( Present Tense)
Don't Break The Continuity(Gerunds)
Tag The Question(Question Tags)
Prefection InNouns
The Informators(Adjectives)
"Y" Ad-On(Adverbs)
Do You Agree(Verb Agreement)
Talk About History (Past Tense)
Target Your Vision(Future Tense)
Voce Your Opinion(Voice Modulation)
Word Building(Mis-Usage Of Words)

CALL CENTER TRAINING

NATIVE ENGLISH

The Sentence
Parts Of Speach
Tenses
Infinitive And gerunds
Sentence Transformation & Synthesis
Question Tags
Word Association
Indianisms

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COMMUNICATION SKILLS

Listening Skills
Reading Skills
riting Skills
Question And Answer Skills

SOFT SKILLS

Customer Service Excellence
Mock Interview
Mock Calls
Interview Handling Skills
Role Plays-do's And Don'ts
Cross Communication

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ACCENT NEUTRALIZATION

English Sounds
Phonetics
Tongue Twisters
Practice Scripts
Syllable Stress
Intonation
Voice Modulation

PERSONALITY DEVELOPMENT

Free Speech
Jam SEssions
Group Discussion
Presentations

TECHNICAL SKILLS

Basics of Operating System
Basics of Hardware And Networking
Basics of Internet
TCP/IP

TECHNICAL SUPPORT TRAINING

INTRODUCTION TO COMPUTER

one will learn computer concepts wat hard awre and software consists of,how to navigate ones way around the desktpop,and how to work with files and disks.the other topics covered include computer safety and basuc rules of thumb when working with systems.

HARDWARE

one wilol get familiar with different parts of computer like motherboard .com/dom,ram/rom,cd drive parts of motherbaord,communication ports,and will be able to identify different devices like display cards ,mouse,connectors,modem connectors,sound card,tv-tuner card,printers ,scanners,etc

ASSEMBLING & DESEMBLING OF COMPUTER

one will learn the preparation of case,motherboard,installation of memory,modems ,motherboard and cd drive,and how to prepare and install hard drive ,video card,sound card and modem.one will learn how to boot the system and doC-OMS settings and to create hard disk patitions and installation of softwares

OPERATING SYSTEMS

one will learn different tyupes of operating systems like linux,ms dos,windows,xp/2000 and commands

INTERNET EXPLORER

one will learn how to do settings of browser,configuration of outlook express,updations of security patches,firewall updations of virus and enhanced security

NETWORKING

one will learn how to create network between two or multiple systems andhow to do network cabling,WAN,LAN,ethernet,defing of protocols, tcp/ip,elements of network connectivity and wiill also learn how to do connections of external devices,like netrwork printer ,scanner etc.

SECURITY

one will get familiar with types of anti -viruses and hacking,security of files,folders and passwoed protecting systems from internet,E-mail,privacy hacking.

TROUBLE SHOOTING

one will learn how t o trouble-shoot problems related to hard-disk,display on monitors,booting failure,attachment of external devices like printer ,scanner etc. and how to have backup and recovry of system files ,introduction to Routers.

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